Privacy Policy

Effective Date: January 8, 2025

At Volmavel, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or engage with us in other ways. By accessing or using the Volmavel website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide you with the best possible service:

  • Personal Identification Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: When making a purchase, we collect payment details, such as your credit/debit card number, expiration date, and billing information. This information is processed securely and is never stored on our servers.
  • Usage Information: We collect data on how you use our website, such as browsing patterns, pages viewed, and time spent on the site, through the use of cookies and similar technologies.

2. How We Use Your Information

Your information is used to enhance your experience and provide better services, including:

  • Processing orders and transactions.
  • Communicating with you regarding your orders, products, promotions, and updates.
  • Improving our website functionality and services based on your preferences.
  • Responding to customer service inquiries.
  • Sending you marketing emails (if you opt-in).
  • Complying with legal obligations.

3. Data Security

We implement a variety of security measures to ensure your personal information is protected, including encryption, secure servers, and access controls. However, please note that no method of transmission over the Internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

Volmavel does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website, process payments, or handle shipping, provided that they comply with strict privacy guidelines. We may also disclose information when required by law or to protect our rights.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. If you would like to modify or delete your account, please contact us at info@volmavel.com. You can also opt-out of marketing communications by following the unsubscribe link in any email we send.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website, analyze trends, and track users’ movements. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some parts of our website.

7. Children’s Privacy

Volmavel does not knowingly collect personal information from children under the age of 13. If we learn that a child has provided us with personal information, we will take steps to remove it from our records.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Volmavel
Email: info@volmavel.com
Phone: 704-927-6421
Website: https://volmavel.com